FAQ

Shipping / Pick up

We currently ship anywhere in Switzerland & Europe.
For other countries please contact us.

All orders are processed within 1 to 2 working days after receiving your order & payment confirmation. Post delivery in Switzerland takes 1-3 working days. In Europe 3-7 working days.
 
For express deliveries, please contact us in advance.

Shipment fees are not included. 
Shipping charges for your order will be calculated and displayed at checkout. The shop software automatically determines your shipping costs depending on the weight and size of the parcels.

You can skip the shipping costs with the free on-site pickup. After you have placed your order and selected local pick-up at checkout. We will send you an email with instructions.

Returns & Exchanges

All sales are final. Please read the description of the items you are buying carefully before purchasing. HUNAK one of a kind has a No Refund Policy. This means that no refunds will be issued.

Please contact us immediately if the item is wrong so we can evaluate and fix the problem. An exchange will be initiated and we will cover the shipping costs for the exchange.

Please contact us immediately if the item is defective so that we can evaluate and fix the problem with a exchange or refund. Shipping damage is excluded.

Read the full Termes & Conditions

/pages/terms-and-conditions